The physiotherapist or kinesiologist will come to your home, care home, hospital, office, or any other location that is convenient to you!

• The assessment session will last about 1 to 1.25 hours. Treatment sessions are 50 minutes to 1 hour long.
• The therapist will ask you questions about your health history and current problem or injury. This should only take 10 to 20 minutes.
• As physiotherapists are licensed healthcare professionals and are legally required to take real-time notes for medical-legal purposes, the therapist will be typing on a computer or tablet using our secure electronic medical records system during your session. The servers for our electronic records system are in Canada.
• The therapist will need to put their hands on you. It is a good idea to wear shorts or a sleeveless top to provide the best range of motion for assessment and treatment.
• Please note that the time required to conduct requested or necessary communication to doctors, family members, or third parties will be included in your 1-hour session.

Yes. Once you book an assessment with a physiotherapist or kinesiologist, you will have the same practitioner each visit. If the therapist takes time off, then a replacement therapist will be provided during that time frame.

 If possible, wear loose comfortable clothing. Please have any doctor’s referral notes, diagnostic imaging reports, or your list of medications handy for appointments. The therapist may need about 4 x 8 feet of space to set up the portable plinth to provide a thorough assessment.

The therapist will likely prescribe home exercises and make recommendations to help you feel better. It is important to follow this advice for optimal recovery and progress.

After the physiotherapist or kinesiologist completes their initial assessment, they will advise you of their recommended treatment plan. This plan will include the recommended frequency and duration of your treatment. You are welcome to stop treatment at any time.

You will book your subsequent sessions directly with your physiotherapist or kinesiologist. You are also welcome to call the office at any time to schedule a subsequent appointment.

All our physiotherapists travel with a portable plinth and personal protective equipment. The machines they travel with vary depending on the physiotherapist. If you have special interest in a particular machine, please inquire with one of our Care Coordinators.